Ask AI
Ask AI is the payoff for recording with narration: instead of scrubbing through videos or pinging a teammate, you ask a question — "how do we issue a refund?" — and get an answer assembled from what your team actually said in their recordings, with links to the exact moments.
Two ways to ask
- Across the whole workspace: open Search & Ask in the sidebar and type your question. Answers draw from every processed video you can see.
- About one video: on any video's page, click Ask AI About This Video in the Next steps card. Answers are scoped to just that recording — good for "what did they say about X?" on a long walkthrough.
The Library's video cards also have an Ask AI shortcut that jumps straight into a conversation about that video.
How it works (in one paragraph)
When a narrated video is processed, its transcript is broken into passages and indexed by meaning, not just keywords. Your question is matched against that index, and the AI writes an answer grounded in the best-matching passages — so it can only tell you things your team actually said, and it shows you where each part came from.
Note: Ask AI only sees narrated content. Silent recordings have no transcript, so they're invisible to search — their cards show a Watch button instead of Ask AI.
Getting better answers
- Narrate specifics while recording. Saying "I'm setting the fee to 2.8 percent for Colorado listings" creates a findable fact; silent clicking doesn't.
- Ask real questions, not keywords. "What do we do when a client misses the inspection deadline?" beats "inspection deadline".
- If an answer seems incomplete, check Coverage — the topic may simply not be recorded yet, which is exactly what Doc Requests are for.
FAQ
Can Ask AI see videos I don't have access to?
No. Access controls apply — answers only draw from videos you're allowed to watch.
Does it make things up?
It's grounded in your transcripts and cites its sources, which keeps it honest. If the answer isn't in your content, the right response is "no results" — not an invention. Always glance at the cited moments for anything high-stakes.